Hot tub repair
in New Hudson.

Thirteen miles down Grand River

New Hudson is about thirteen miles from our shop in Brighton, straight down Grand River. We cover New Hudson, Lyon Township, the Milford Road corridor and the edges toward South Lyon and Wixom, both of which have their own service pages. The call is $185 for the trip and the diagnosis, with no distance surcharge.

New subdivisions, new decks, new tubs

This corner of Oakland County has been building steadily for years, and the housing stock shows it. Where Northville has twenty-year-old spas on twenty-year-old circuits, New Hudson has a lot of tubs that are only a few seasons old. That sounds like it should mean fewer service calls, and in one sense it does — but the calls we do get here look different.

A new tub that misbehaves is usually not a manufacturing problem. It is an installation problem, and the difference matters because the fix, the cost and the person responsible are all different.

• Level. A spa full of water is thousands of pounds. If the pad or deck frame under it has settled even slightly, the shell is being asked to carry load it was not designed to carry, and plumbing unions are where that shows up first.
• Drainage. A tub set where water collects underneath keeps its equipment bay damp permanently. Damp bays kill heaters, pumps and boards early, and the tub gets blamed.
• Clearance. Decking built tight around a new spa looks superb and turns every future repair into a demolition question. Worth solving in year one, not year five.

Warranty, in plain terms

Dr. Spa is an authorised service centre for Nordic and Marquis. For everything else, warranty terms vary by manufacturer and by what the selling dealer actually wrote down, so the useful thing to do is tell us the make and roughly when it was bought. We will tell you what is likely covered before you spend anything, rather than after. If a tub was bought online or from a dealer who is no longer around, that is not the dead end it sounds like — we service all makes and models and have since 2001.

Where we stop

Electrical work on a spa circuit is licensed work in Michigan and Dr. Spa does not do it. On a recent install this comes up more than you would think, because a spa circuit run during a build is somebody else's work and it is not always right. We diagnose everything on the spa side of the disconnect and tell you clearly which side the fault is on, so if it is the circuit you can go back to the right party with something specific.

What we get called to New Hudson for

• Install-related faults on newer tubs. Level, drainage, access and circuits, dressed up as equipment failure.
• Error codes nobody has explained. Flow and sensor faults on modern packs, read and tested rather than guessed at.
• No heat. Still the most common call anywhere, new tub or old.

How the visit runs

Tell us what the tub is doing and what the panel says. A good share of the time we can tell you over the phone whether it is something you can fix in ten minutes and save you the service call entirely. If it needs a technician, the $185 covers the trip and the diagnosis, and you hear the actual fault and the cost before anything is replaced. If a part has to be ordered, you know that on day one along with the timeline.

Try the symptom checker or the error code index first. Both are free and neither tries to book you.

Also available in New Hudson

Beyond repair we handle scheduled maintenance and water care and moving and removal . On a newer tub the useful visit is the one that catches an install problem in year one, while it is still a small correction rather than a warranty argument. We also cover neighbouring South Lyon and Milford .

Nearby towns we also cover

Same $185 service call, same all-makes coverage, no distance surcharge inside the radius.

• South Lyon · about 4 miles away
• Wixom · about 4 miles away
• Milford · about 6 miles away
• Walled Lake · about 7 miles away
• Novi · about 7 miles away
• Northville · about 8 miles away