Diagnostics & Repair
Heaters, pumps, control boards, sensors, jets and plumbing. We find the actual fault before we quote a part, so you are not paying for a guess.
See repairA cold tub, a code on the display, a breaker that will not stay on. Tell us what yours is doing and we will get a technician out to put it right. Repair, service and maintenance on all makes and models.
Every fault leaves a trail. We follow it before anyone quotes you a part, so you are not paying for a guess.
We are not a single brand dealer, so we are not steering you toward a new tub instead of fixing this one.
Every fault puts something on that display. Scroll on and the symptom checker will tell you what yours means.
Pick the symptom that matches yours. You get the same triage our phone line runs: what it usually means, the checks that are genuinely safe to do yourself, and the point where you should stop and let a technician take it.
Ten of the calls we get most, and what each one usually turns out to be.
Repair, service and maintenance on hot tubs and spas. We work on all makes and models, not only the ones we sold.
Heaters, pumps, control boards, sensors, jets and plumbing. We find the actual fault before we quote a part, so you are not paying for a guess.
See repairScheduled service, filter changes, drain and refills, and balancing that actually holds. The cheapest repair is the one you never needed.
See maintenanceRelocations across town, into a new build, or straight out of the yard. Drained, disconnected and lifted properly instead of dragged.
See movingUnion fittings, pump seals, heater manifolds and cracked lines all look identical from the top. We find the source before anything gets cut open.
Heaters, circ pumps, topside panels, sensors, ozonators, covers and lifters. Sourced to fit your tub, not the nearest thing on a shelf.
Seasonal start ups and shut downs done properly. A tub winterised wrong is a cracked heater and a split pump in February.
It is 10pm, the tub is flashing something you have never seen, and the manual is in a drawer somewhere. Search the code here and get a plain answer.
Codes and their wording vary between manufacturers, and the same three letters can mean two different things on two different tubs. Treat this as a starting point. If your code is not here, or it comes back after a reset, call it in and we will read it with you.
Four steps, and you know where you stand at every one of them.
Call or send the form. What is it doing, is there a code on the display, how long has it been going on, and have you already tried anything. That is the whole conversation.
Your answers tell us what the fault likely is before anyone is in a truck. The visit that gets booked is the one that fixes it, not a look-around.
If it needs a technician, we come out, find the actual fault, and tell you what it costs before we start. No work happens without your go ahead.
Repaired, tested, and left running the way it should. If a part has to come in, you know that on day one instead of finding out on day five.
We are not tied to one manufacturer, so we are not steering you toward a brand. If it holds water and heats, we work on it.
Swapping parts until something works is how a small repair turns into a big invoice. We find the fault first and quote the fix, not the guesswork.
Tell us what it is doing and we will tell you what it likely needs. If it is genuinely a two minute fix, we say so, and you remember that the day something real breaks.
You hear the number before the wrench comes out. Service call terms are on the page, not saved for the doorstep.
Not a pool company that also touches hot tubs when it is slow. Spa systems, spa parts, spa faults, every day.
And when it genuinely cannot be, you get a callback with your problem already written down, not a voicemail into the void.
Based in Brighton, MI and covering roughly a {{RADIUS}} mile radius. If you are just outside it, ask anyway.
Every town listed here gets its own page once the service area is confirmed. Only real ones go on. Claiming areas you would turn down costs you more than it gains.
Tell us what it is doing and we will come back with what it means and what it takes to fix. If it turns out to be something you can sort in ten minutes, we will tell you that instead.
The more you can tell us up front, the faster this moves.
All makes and models. We are not a single brand dealer, so we are not limited to one manufacturer's equipment and we are not trying to sell you a new tub instead of fixing the one you have.
Usually not. A flow error means the board is not seeing enough water moving past the flow switch, and the most common cause by a distance is a dirty filter. Rinse the filter, check the water is above the jets, make sure the valves are open, then reset the breaker once. If it comes straight back, stop there and call us.
No. Reset it once. A GFCI trip means current is leaking to ground somewhere, and repeatedly resetting it does not fix that, it just keeps re energising a fault. If it will not hold after one reset, leave it off and call. Electrical work on a spa circuit is licensed work in Michigan and it is not a homeowner job.
Our service call is {{SERVICE_FEE}}. {{SERVICE_FEE_TERMS}} You hear any repair cost before we start the work, not after.
Typically {{RESPONSE_TIME}}. Peak season and cold snaps run longer, and we will tell you honestly rather than book you and slide the date.
{{PARTS_APPROACH}} Where a part has to be ordered, you find out on the first visit along with the timeline, so you are not left guessing.
Yes. Relocations, new installs and full removal and disposal. Please do not try it on a furniture dolly. A shell cracked in a bad lift is not repairable in place, and that is the single most common way a working spa becomes scrap.
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