Home / Services / Maintenance & Water Care
Maintenance & water careAlmost every expensive spa failure starts as a cheap one that nobody caught. Scheduled service, filters, drain and refills, and balancing that actually holds between visits.
Water does not last forever. Dissolved solids build up until no amount of chemical will hold a balance, and at that point you are treating water that should have been replaced. A proper drain and refill includes flushing the plumbing, cleaning the shell, replacing or cleaning filters, refilling without trapping air in the lines, and staying long enough to confirm the tub comes up to temperature.
That last part matters. A refill is the single most common moment for a flow error to appear, because air gets locked in the plumbing. Done properly it does not happen.
Seasonal start ups and shut downs, done to the tub rather than to a checklist. A spa winterised badly is a cracked heater and a split pump discovered in February, and that repair costs many times what the winterisation did.
The most common water mistake is layering product on top of product. If the pH and alkalinity are out, the sanitiser cannot work no matter how much of it goes in, and you end up with cloudy water and a chemical bill. Balance first, sanitise second.
Cloudy water that will not clear, weak jets, and a tub that will not heat are three completely different complaints with one shared cause more often than any other. If a filter will not rinse clean, it is finished. They are consumable, not permanent.
Persistent foam usually means the water is loaded with body oils, soaps and lotion residue and is at the end of its life. Defoamer clears the surface for an evening. A refill clears the cause.
{{MAINTENANCE_PLANS}}
Tell us the make, the model if you have it, and how the water has been behaving. We will take it from there.