Independent service for Sundance spas across Southeast Michigan. We diagnose against the control pack, not the badge on the cabinet, which is why an older Sundance is almost always still repairable.
Sundance Spas is one of the larger names in the trade and one of the brands we see most regularly across Livingston and western Oakland County. Dr. Spa is an independent service company, which means two useful things for a Sundance owner: we are not restricted to one manufacturer's parts channel, and we are not going to tell you a tub is unserviceable because a dealer relationship lapsed.
This is the part worth understanding before anyone quotes you. Underneath almost every brand, the components that actually fail are common parts: heater elements, circulation and jet pumps, temperature and high-limit sensors, pressure and flow switches, topside controls. The control pack carries its own make and model, and that is what replacement parts are ordered against.
So the practical question on an older Sundance is never "can this brand still be serviced" but "is this specific pack still supported, and is the shell sound." We answer both before any money is spent.
Brighton, Howell, Hartland and the Livingston core, out through Milford , South Lyon , Novi and Ann Arbor . The $185 service call is the same everywhere inside the standard radius.
Electrical work on a spa circuit is licensed work in Michigan and Dr. Spa does not do it. We diagnose everything on the spa side of the disconnect and tell you plainly whether the fault is in the tub or the circuit feeding it. When it is the circuit, you get exactly what to ask a licensed electrician for.
Tell us the make, roughly how old it is, and what the panel is showing. A good share of the time we can tell you over the phone whether it is something you can fix yourself in ten minutes. If it needs a technician, the $185 service call covers the trip and the diagnosis, and you hear the actual fault and the cost before anything is replaced.
The error code index covers what the panel is telling you, and the symptom checker starts from what the tub is doing instead.
Dr. Spa Inc is an independent hot tub and spa service company. We are not affiliated with, endorsed by, or an authorised dealer for Sundance Spas. Brand names are used to describe the equipment we repair.
Independent hot tub and spa service across Southeast Michigan since 2001. All makes and models, diagnosis before parts, and a straight answer about whether a repair is worth doing.